The audience of the Creating a Quality Club session at leadership training this morning were asked what are some things they should do to address guest and new member needs:
- give guests introductory materials
- get guest emails and send them a personalized follow-up and invite them back
- make an acronym cheat sheet
- create a new member welcome packet
- assign mentors to all new members
- train and bring in new mentors every 6 mo
- post member testimonials online
- give guests introductory materials
- get guest emails and send them a personalized follow-up and invite them back
- make an acronym cheat sheet
- create a new member welcome packet
- assign mentors to all new members
- train and bring in new mentors every 6 mo
- post member testimonials online
Session leader Craig Stevens adds:
- have new members bring their welcome packet to next meeting so someone help orient them
- have mentors work in a personal development plan with new members (1328)
- brainstorm speech topics together
- have new members bring their welcome packet to next meeting so someone help orient them
- have mentors work in a personal development plan with new members (1328)
- brainstorm speech topics together
Quoting former international director: "If you get out of toastmasters everything you can get out of toastmasters, you'll never get out of toastmasters."
Why do members leave:
- time constraints
- personal issues
- job transfers
- new interests or commitments
- meeting length
- time constraints
- personal issues
- job transfers
- new interests or commitments
- meeting length
"The longer the meeting duration the more likely a member would not renew sure to interest, motivation, or encouragement."
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